Delivery Policy
All items are despatched by My Hermes couriers within 7 working days – when placing an order please state if you are not in where you wish the driver to leave your parcel. If some items are out of stock delivery can take up to 28 days but we will notify you. Some orders may require a signature on delivery. You can specify an alternative delivery address i.e. your work place if this is more convenient.
Whilst we endeavour to only show items on the website that are in stock, goods are subject to availability. If we do not supply the goods for any reason we will not charge you for these goods and we will refund any money already paid for the goods. However, we will not be responsible for compensating you for any other losses which you may incur if we do not supply goods.
7 Day Money Back Guarantee
Refund Policy
We hope you are delighted with your purchase, but if for any reason you are not entirely satisfied, please return unsuitable items unworn and in the same condition and original packaging as sold. We would suggest that you send either by recorded delivery or get a certificate of posting from the post office within 7 days of receipt for a full refund. Please note that you will not be refunded the postage. Refunds are made within 28 days onto the card with which the item was paid for via Paypal.
Sale Items
Please note that no exchanges or refunds can be made on sale items.
Colours
Images shown on our website may have slight colour differences to the actual goods you receive due to the display discrepancies inherent in different computer monitors and some floral skirt patterns may vary to the pictures shown.
Terms & Conditions
Claremont Clothing Ltd. reserves the right to alter or amend the specifications and/or prices of the products offered for sale or withdraw them completely without prior notice. All measurements shown are approximate. Our Guarantee is in addition to your statutory consumer rights.
Methods of payment
We accept online payment in a secure environment by credit and debit card. We accept Visa, MasterCard, Solo, Maestro, Switch, Visa Debit and Visa Electron.
Prices
All prices are quoted in pounds sterling (£) and are inclusive of 20% VAT. All overseas deliveries are subject to local import duties and taxes may be affected by Customs and Excise delays. Claremont Clothing Ltd. cannot be held liable for any local import duties and taxes.
Customer Privacy & Security
We take security and privacy issues seriously. All credit card details submitted via our web site are securely encrypted before transmission over the Internet. This means that shopping online with us is not only convenient, but also safe and secure.
If you prefer, you may also communicate your credit card details to us via telephone, or postal mail. Just select the appropriate option at the end of the order process. For security reasons, we strongly advise that you do not send credit card details by e-mail.
We do not sell or otherwise disclose customers’ personal details to any other companies without prior permission.
Online Payment
We accept secure online payment via Paypal using any of the following credit cards: Visa, MasterCard, Solo, Maestro, Switch, Visa Debit and Visa Electron.